eDiscovery data extractions
Getting data out of enterprise platforms is the part that stalls most SAR and disclosure projects. We have specific, hands-on experience extracting data from the systems organisations actually use – and we know where the problems hide.
The problem
You’ve received a Subject Access Request, an FOI, or a legal disclosure obligation. You know what data you need. The difficulty is getting it out of the systems where it lives.
Enterprise platforms like Microsoft 365, Mimecast, and Google Workspace are powerful tools — but extracting specific data from them in a structured, compliant, and complete way is a specialist task. The interfaces are complex, the options are buried, and the consequences of getting it wrong range from missing data to accidentally disclosing information you shouldn’t have.
Most organisations don’t do this often enough to build deep expertise. When they need to, they either spend days working it out from scratch or pay for a full eDiscovery platform they don’t need.
What we do
We extract the data you need from the platforms you use, cleanly and completely. No trial and error. No missing mailboxes. No unexpected gaps in the export.
We have hands-on, practical experience with the specific tools involved — not theoretical knowledge, but the kind that comes from doing this repeatedly and knowing exactly where things go wrong.
Purview eDiscovery
Content searches across Exchange, SharePoint, OneDrive, and Teams. We build the right queries, handle holds, manage exports, and deal with the edge cases that trip people up — partial matches, nested attachments, Teams chat exports, and mailbox permission issues.
Mimecast
Targeted extractions from Mimecast’s archive, including journal-based captures that may contain data not present in the live mailbox. We handle search construction, result verification, and the export process — including dealing with Mimecast’s particular quirks around date ranges and custodian matching.
Google Vault
Every document is reviewed, third-party data is identified and protected, exemptions are applied with clear reasoning, and redactions are made securely and irreversibly.
Why people struggle with this
The tools themselves aren’t the problem. The problem is that they’re designed for people who use them every day — and most privacy teams don’t.
Microsoft Purview, for instance, has evolved significantly over recent years. The interface has changed, permissions models have shifted, and the eDiscovery workflow that worked last year may not work the same way now. Mimecast’s archive searches behave differently depending on how the organisation’s journaling is configured. Google Vault’s export format decisions can create downstream headaches if you don’t anticipate them.
These aren’t problems you can solve by reading a help article. They require someone who has encountered them before, knows the workarounds, and can get the extraction right first time.
Who this is for
Organisations that receive SARs but don’t have the internal capacity — or the specialist expertise — to handle them consistently and compliantly. This includes organisations dealing with complex or high-volume requests, those without a dedicated DPO, and teams that have been caught out before and want to make sure it doesn’t happen again.
If you already have a privacy function but occasionally need additional hands for complex or sensitive requests, we work alongside your team without getting in the way.
How it works
We extract the data you need from the platforms you use, cleanly and completely. No trial and error. No missing mailboxes. No unexpected gaps in the export.
We have hands-on, practical experience with the specific tools involved — not theoretical knowledge, but the kind that comes from doing this repeatedly and knowing exactly where things go wrong.
Briefing
You tell us what you need — the custodians, date ranges, data types, and the purpose of the extraction. We confirm the approach and any access requirements.
Extraction
We access the relevant platform, build and execute the searches, verify completeness, and export the data in the format you need.
Verification
We check the results against the original brief, flag any gaps or anomalies, and confirm the data set is complete before handover.
Handover
You receive clean, structured data ready for review — or we load it directly into Redaktr if you’re using us for the full SAR processing service.
Standalone or combined
This service works on its own – if you just need someone to get the data out, that’s what we’ll do. But it also pairs naturally with our done-for-you SAR processing service, where we handle the entire lifecycle from extraction through to compliant disclosure.
Either way, you get someone who knows the platforms, understands the regulatory context, and has done this enough times to know where the problems are before they arise.